ANNULMENT OF THE CONTRACT BY THE CUSTOMER
If cancellation occurs, the following will be charged as a penalty:
The customer will always lose 100% of the amount of the prepayment made.
Force Majeure Policy: Travelers affected by any of the situations derived from Covid 19, can cancel their reservation and receive a refund, travel credit or other consideration, depending on the circumstances.
There will be no RETURNS if the client gives up the services voluntarily before the end of his stay.
MODIFICATIONS BY THE COMPANY
In the event that due to unforeseen causes and not attributable to the company, the accommodation could not be occupied, the company may provide the client with another accommodation of equal or superior characteristics without reimbursement by any of the parties.
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data ("LPD") we inform you that by completing the reservation process, your personal data will be incorporated into the files of the company, in order to be able to lend and offer our services. Likewise, we inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition of your personal data, being the person responsible for the file the company itself.